Signal

The Next Generation Utility Rate Engine is Here

Digital Engagement

Enhance your utility website with fast, accurate, and engaging cost & savings information.

Outbound Communications

Scalable to millions of end-customers, supports paper reports and digital push engagement.

Customer Service

Precise cost and savings tools in your customer service platform.

Tariff Rate Design

Dynamically model new and changed tariffs. See impacts in real time using the same core rate engine.

Connected Load

Ready for automation and Machine-to-Machine communications.






The power of price

Electric Utilities and their partners can now use costs & savings to positively impact customers wherever they engage, manage & operate.


Bill transparency

Clear costs. No surprises.
Precise Historical and Month-To-Date Costs, broken down into whatever bill components and time periods you and your customers are looking for. Avoid bill shocks, improve satisfaction, reduce support costs.


Tariff choice & optimization

Compare rate plans & options.
Enable customers to instantly compare costs across all available rate plans, as well as enrollment options. Tie goals to adoption to impact.


Energy efficiency

Understand savings in dollars, not just kWh.
Allow your customers to accurately forecast savings impacts of energy efficiency upgrades, select the right tariff for the right energy efficiency upgrade, measure results after installation.


Load management

Demand response your customers can understand.
Make time of use pricing, demand charges, and dynamic events more impactful by connecting the dots for your customers between actions and savings.


Customer acquisition

Compelling price to compare.
Retail Energy Providers in deregulated markets can calculate, tune and quote bundled and price-to-compare plans. Perfect for creating shadow bills.


New Energy

Smarter customer choices.
Help customers understand the economics of New Energy products including Solar, Storage, & Electric Vehicles.


We guarantee accuracy

Your customers demand accuracy in costs. That's why Signal was built from the ground up to handle the complexity of your tariff rates in real-time.

Publishing revisions

Flexible format directly from your rate team. Comprehensive suite of all data checks and results. Thoroughly validated and shared before publishing. Guaranteed turn around times.

Onboarding

Our rate experts ensure you are set up smoothly. We prove accuracy, coverage and performance before going live.

Real time QA

Monitor performance and accuracy in real time. Compare expected vs actual results, ensuring high performance and understanding.

Scalable & secure

Our service level agreements (SLAs) guarantee support for millions of calls, with response times measured in milliseconds, and with security to match.


Partners & Customers

Opower’s Digital Engagement solution for utilities such as PG&E leverages Genability Signal to bring real-time cost into utility websites and customer education reports.

Engie’s retail energy business uses Signal to evaluate price-to-compare opportunities for residential, commercial, & industrial customers in the United States and Canada.

Just Energy’s retail residential supply group uses Genability for consumer engagement applications and to monitor opportunities for distributed generation.

Learn more about Signal


Put the world's best rate engine to use


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